We aim to post usually within 24 hours from purchase. You can choose the delivery
service on checkout.
* (except Christmas brakes / UK Bank Holidays / holidays that are announced on
our website or social media).
If you require fast delivery, please contact us before purchase to make sure the item
will get to you on time.
We do not take any responsibility for delay caused by Royal Mail
We aim to dispatch all orders placed before 10:00am within 24 hours of receiving the order. Orders placed after 10:00am or at weekends will be processed the next working day. If you require special next day delivery please contact us before ordering – in certain circumstances we can book next day delivery as long as order is booked before 12am.
For UK orders, goods should normally be received within 4 working days, but we are aiming for 1-2 days delivery. Overseas orders should normally be received within 14 working days. We currently mainly use Royal Mail for delivery of goods to UK mainland addresses . All orders will require a signature on delivery. Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery or incorrect / incomplete address.
Please notify us as soon as possible either by email if you do not receive your goods within a reasonable time. In case of loss we will endeavour to get your goods to you as soon as possible, or you may cancel your order and obtain a refund (we don't refund shipping costs ). If products are returned to us as undeliverable, we shall refund the price of the products less the delivery costs to cover our postal and administrative costs.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
For security reasons, overseas orders will only be delivered to the cardholder's billing address. When you order goods from our website for delivery to an address outside of the United Kingdom, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.